That's basically our job. We keep your Microsoft 365, servers and sign-ins running — so you never have to ask "is the email down again?"
Both sides, and the bridge between them — identity, mail flow, data and devices.
I spend my days inside Microsoft environments where downtime simply isn't an option — Exchange, Active Directory, Intune, the lot. Choose Incentives is how I bring that same care to businesses that don't have a full IT team.
No call centre. No ticket black hole. You talk to the engineer who does the work.
We don't just sell licences. We design, migrate, secure and run your Microsoft environment — as an ongoing managed service or as a defined project.
Your collaboration platform, migrated cleanly and run properly.
The right people in, everyone else out.
Servers and storage that stay healthy and recoverable.
Every device managed, every record retained.
Examples of the work we deliver. References available on request.
Challenge. Legacy authentication was still open on the on-premises Exchange estate, and large attachments were bouncing.
Challenge. Records requirements called for long-term preservation of all Microsoft 365 content.
Challenge. A security platform had to reach every server, and a legacy remote-access tool had to go.
Challenge. Service-account OUs needed delegated administration without over-granting rights.
We run your Microsoft 365, identity and servers day to day — monitoring, administration, patching and helpdesk under an SLA.
Your IT team stays in charge; we add senior Microsoft expertise and cover for escalations and specialist work.
Migrations, ADFS retirement, Intune rollouts, server upgrades — planned, delivered and handed over with documentation.
Microsoft 365 security, Active Directory health and licence reviews, with a prioritised action plan.
No vague "monitoring". A defined routine of checks and actions, with a written report at the end of each month.
Windows Server and endpoint patching through tested rings, with rollback plans.
AD replication, Exchange queues, Entra Connect sync and server health reviewed.
SSL, ADFS token-signing and app secrets tracked well before they expire.
Secure Score, risky sign-ins, MFA coverage and Defender alerts reviewed and actioned.
Unused and mis-assigned licences flagged, with savings quantified.
Backups actually restored and verified — not just reported as green.
Choose Incentives is a Riyadh-based IT services firm bringing enterprise-grade Microsoft expertise to organisations of every size.
Share a few details and an engineer will get back to you quickly. For urgent outages, call us directly.